We don’t just submit claims. We create visibility and accountability around every unpaid claim—so management knows what’s being worked, what’s stuck, and why.
Know What’s Happening With Every Unpaid Claim
Behavioral health billing with complete visibility and accountability
98.1%
Clean Claim Rate
1.47%
Rejection Rate
0.32%
Denial Rate
5–10%
Denial Rate
10–20%
Average Revenue
Improvement
$0
EHR Software Fee
With Billing Services
With Billing Services
CLAIMS VISIBILITY
Your Claims May Be Getting
Submitted. But Are They Getting Paid?
Submitting a claim is only the beginning.
Your Claims May Be Getting
Submitted. But Are They Getting Paid?
Revenue is lost when rejected claims aren’t corrected, denials aren’t resolved, authorizations expire, payer requests go unanswered, and unpaid claims disappear into spreadsheets and work queues.
DENmaar gives behavioral health practices a clear view of:
- Which claims remain unpaid
- Why each claim is stuck
- What action has been taken
- Who is responsible for the next step
- When follow-up is due
- What the payer said during the last follow-up
- Which payers and problems are creating the most lost revenue
You no longer have to accept, “We’re working on it.”
You can see exactly what is being worked, what happened and what comes next.
The Improvement in Claims Can Pay for DENmaar
any practices are already losing more money through preventable claim problems than they would spend fixing them.
For a practice collecting $100,000 per month
6% = +$6,000 / month
in realized insurance revenue
That improvement alone could offset the cost of DENmaar’s billing services.
- Behavioral health EHR software at no additional cost
- Claims Copilot
- Eligibility and insurance workflows
- Payment posting
- Rejection and denial management
- Aging-claim follow-up
- Reporting and management visibility
- Support from DENmaar’s Insurance Knowledge Team
Claim Lifecycle
Every Claim Has an Owner, a Status
and a Next Action
DENmaar creates a structured process for managing the entire claim lifecycle—from appointment readiness
through final payment.
01
Prevent Problems Before Submission
Eligibility, payer, authorization, credentialing and documentation issues are identified before they become rejected or denied claims.
02
Submit Clean Claims
Claims are reviewed for common errors and payer requirements before submission.
03
Monitor the Payer Lifecycle
Claims are tracked after submission so unresolved claims don’t quietly disappear into aging.
04
Assign the Next Action
Every problem claim has a clear status, responsible team member and required next step.
05
Document Every Follow-Up
Management can see when follow-up occurred, what the payer said and what must happen next.
06
Escalate Unresolved Claims
Claims receive additional attention before filing limits or appeal deadlines are missed.
07
Measure Performance
Monitor clean claims, rejections, denials and aging by payer, provider, location, service and responsible team member.
Management Visibility
Your Billing Operation Shouldn’t Be a
Black Box
Monthly reports tell you what has already happened. DENmaar provides visibility into
what is happening now.
Visibility creates accountability.
A practice should not have to wait until collections fall to discover that claims aren’t being worked effectively.
- Whether claims are being worked consistently
- Whether follow-up is producing results
- Why claims remain unpaid
- Whether the same errors keep recurring
- Where responsibility for the next action sits
- Which workflows or team members need support
- Which payers are causing the most problems
- How much revenue remains at risk
Visibility creates accountability.
Accountability creates action.
Action moves claims toward payment.
Improve the Team You Have—or Let DENmaar Manage the Process
Some practices already have an internal billing team but lack the technology, payer knowledge and management visibility required to oversee it. Others want an experienced partner to manage the entire revenue cycle.
OPTION 01
Claims Copilot for Your Existing Team
Give your billing staff the structured workflows, claim intelligence and accountability tools needed to manage unpaid claims more effectively. Management gains visibility without immediately replacing the internal team.
OPTION 02
Full Revenue Cycle Management
Let DENmaar manage claim creation and submission, rejection correction, payment posting, denial resolution, insurance follow-up, aging claims, payer escalation, patient balances and revenue-cycle reporting.
Either way, management gains control over the revenue cycle.
Behavioral Health Expertise
Built Specifically for Behavioral Health
Behavioral health billing requires more than generic claim submission.
Mental health therapy
Psychiatry and medication management
Substance-use treatment
Intensive outpatient and partial hospitalization programs
Community behavioral health
Multidisciplinary practices
Telehealth billing
Time and unit requirements
Rejections and denials
Built Specifically for Behavioral Health
- Behavioral health payer carve-outs
- Eligibility and benefit verification
- Prior authorizations
- Provider credentialing
- Therapy and psychiatric coding
- Same-day services
- Telehealth billing
- Missing or incomplete documentation
- Coordination of benefits
- Rejections and denials
- Aging insurance balances
Before Billing Begins
Problems Are Often Created Before Billing Begins
Many claim problems originate before the claim reaches the billing team.
An appointment may be scheduled with the wrong payer. Eligibility may not be verified. An authorization may be missing. Documentation may not support the code or units billed. A provider may not be enrolled correctly.
DENmaar connects scheduling, eligibility, authorizations, documentation and billing in one operational system.
This helps prevent bad claims—not merely work them after they fail.
Prevent the problem upstream.
01
Scheduling
Right payer • right workflow
02
Eligibility & Authorization
Verify before service
03
Documentation
Support code and units
03
Billing
Submit cleaner claims
More Than Billing
Technology, Insurance Expertise and
Human Follow-Through
Most billing companies provide reports. Most software companies provide tools. DENmaar combines:
Technology, Insurance Expertise and
Human Follow-Through
You get a system designed to improve the financial performance of your behavioral health practice.
Enterprise capability with small-practice simplicity.
- Behavioral health EHR technology
- Claims Copilot
- Revenue-cycle services
- Insurance knowledge
- Human payer follow-up
- Management visibility
- Operational accountability
Billing Review
See What Better Claims Performance Could Mean for Your Practice
If too many claims are rejected, denied, aging or simply unexplained, let’s look at the process together.
Current monthly insurance revenue
Baseline performance
Clean-claim rate
Rejection and denial rates
Claims over 30 days
Value of unpaid and aging claims
Follow-up process
Where accountability is breaking down
Let’s Determine Whether There Is Operational Alignment
We begin with a discussion focused on:
- Organizational structure
- Insurance workflows
- Operational goals
- Implementation fit
Request Information
Capterra, Software Advice And Get App 2023 / 25
Best Of Badges Awarded To DENmaar
2023 / 25 “Best of” badge winners = DENmaar Neuro has earned a well-deserved Best Value Badge.
See our reviews for our software being recognized as an impactful solution for your business.
Our Latest Blogs
Benefits of Telehealth Technology for Hospitals
We know how important Telehealth technology has been in transforming health care. We know of the benefits it offers to both Patients and Providers alike. Some of which are as follows
- Improved Access to Healthcare
- Cutting Wait Time
- Making Health care affordable
Individuals are already taking full advantage of this revolutionary technology. They have mobile apps installed in their smartphones, and wearables on their wrist or shoulders to track their fitness. We know of the benefits that patients can have with telehealth. However, what are the benefits of telehealth on hospitals, clinics and other healthcare organizations.
In this article, we look at some of the benefits that hospitals and other healthcare organizations can enjoy by using Telehealth technology.
The many uses of Telehealth Technology on Healthcare Institutes and Organizations
Increased Revenue
Access to healthcare, for many American even today, is extremely challenging. Factors like transportation, distance to a nearby clinic etc. all play an important role in being hurdles for the proper access of healthcare. This can be even more inconvenient in cases of senior citizens or people with disabilities.
These individuals can barely make it to a clinic or hospital for proper care. However, with the help of telehealth technology, doctors and other practitioners can still schedule appointment and consult them live via a videoconferencing or live video tool. So, these individuals, who would normally have never become a part of client base, can now become your most valuable clients, thanks to Telehealth.
The same rationale applies to people who don’t have access to healthcare due to them residing in rural or remote regions. They too can be catered to with the help of telehealth technology.
Greater Visibility
It is widely estimated that most people prefer telehealth over physical visits. According to a study done by American Well, it was found that over 65 percent of patients want to see their doctors over video.
The rendering of virtual visits, mHealth apps, and remote patient monitoring solutions, a healthcare organization can attract positive media attention. Positive media attention, then eventually leads to new clients.
Reducing Readmissions
Telehealth technology like RPM solutions can help keep tabs on patients who are considered high-risk. With the help of real-time patient data being provided by this technology, care teams can act immediately before the patient’s condition worsens.
Hospitals are always seeking reduced readmission rates, more satisfied customers and avoiding penalties for subpar healthcare. A robust telehealth technology can help you accomplish that.
Increasing Productivity
Hospitals and Healthcare institutes are busy places. As such doctors and nurses have a lot on their plate, and are constantly on their toes. Telehealth, by imbuing efficiency into the overall functioning of a hospital helps in boosting the productivity of their staff.
Telehealth helps patients schedule their own appointments, which means this burden is alleviated from the shoulders of the staff. Mobile communication also enables staff to collaborate effectively with each other. With so many mundane tasks taken care of, the staff can focus better on their patients.
Better training
The science of medicine undergoes perpetual evolution. As such, people who practice medicine need to be constantly educated and informed of the developments in the world of healthcare. However, this can be very expensive. Some training programs charge exorbitantly high registration fees.
Thankfully, video conferencing technology today can help physicians attend training sessions remotely from the comfort of their own abode, without spending a ton of money. Virtual reality training solutions are also becoming very popular nowadays. They allow physicians to observe recorded surgeries from multiple angles and undergo simulation that offer hands-on experience to learn new techniques and procedures.
DENmaar’s TeleHealth Services
At DENmaar, our telehealth solution offers both patients and providers with a communication technology that allows the access and management of health care services from homes of patients or the practices of doctors. This tele-conferencing feature allows practitioners to attend to their patients, on their computer screens, where-in they can consult and serve their clients without having to make them wait in their clinics or making them transit long distances.
All you have to do to access our feature, whether you are a provider or patient, is to sign up to our app and avail our telepsych feature.
The Present and Future of Telehealth Mental Health Care in the Workplace
The ongoing coronavirus crisis has already galvanized people into self-isolation. The isolation has already resulted in great stress among individuals across the US. Over 16 million Americans are estimated to be suffering from some form of depression; this number is likely to go up as the pandemic wreaks havoc on the streets.
As a result, many workers today are relegating to their employer provided mental health plans, widely encouraged by the employers themselves. They have realized the gravity of the disruption caused on their employee’s normal way of life, and how it can lead to unfathomable stress. There has also been a significant increase in the number of therapy sessions.
Telehealth in Workplace
Telehealth Mental health platforms like Ginger have noticed a rise in their user base as well. This shows that employees are now turning to telehealth technology to find reprieve from their mental health problems. Glass – a company that deploys their tool to help users find behavioral health practitioners have reported a 25% increase in their client base. Modern health – a virtual mental health app, on the other hand, has reported a 50 % increase in their user base.
Headspace, a popular meditation app has also found a substantial increase in their users. They say that meditation on their app has become 13 times more often than any previous month. Headspace’s user base is mostly filled with Google and LinkedIn employees. Taking advantage of this opportunity, they have proceeded to create a free content hub to provide guided meditation and mental health exercises as the global lockdown continues.
So as you can see, many telehealth apps are experiencing feats of success that they never dreamed of achieving. Addressing mental health has become a priority amongst businesses, who really want their employees to sail through these troubled seas without any problems whatsoever. Employees too, are relying on the available technology and programs in unprecedented numbers. Although mental health program existed before the pandemic hit, it had never been as popular as it is now.
Many Employers are actively encouraging users to take advantage of the EAP resources at the disposal of their employees. It is in times of such anxiety and uncertainty that behavioral health practitioners like counselors and psychiatrists are needed. However, with social distancing in effect, it is impossible to attend therapy sessions. This is precisely why Telehealth has come out as such a champion.
Employers understand how crucial their staff’s mental health is. In times where conference, meetings and other office practices have halted, mental health care has become a need of the hour for employees to maintain their productivity.
It is estimated that people with mental health issues report 20% drop in their productivity. Companies have no choice but to think about the safety and wellbeing of their employees. Apart from work, the desire for some form of human connection has also lead to such technology gaining momentum, thus helping users connect with their loved ones.
The Future of Telehealth Mental Health Care
Many epidemiologists have delivered warning signs of a yearlong fight with the novel coronavirus. In other words the virus is here to stay. In such a scenario, the work cannot be halted for an extended period of time. People will need to learn how to live with the crisis, and as a result people will need constant counseling. Thankfully, telehealth has never as advanced as it is today. With telehealth, you can rest assured your bread and butter continues while taking care of your mental health. Yes, the virus is here to stay, but so is the omniscient presence of telehealth.
DENmaar’s TeleHealth Services
At DENmaar, our telehealth solution offers both patients and providers with a communication technology that allows the access and management of health care services from homes of patients or the practices of doctors. This tele-conferencing feature allows practitioners to attend to their patients, on their computer screens, where-in they can consult and serve their clients without having to make them wait in their clinics or making them transit long distances.
All you have to do to access our feature, whether you are a provider or patient, is to sign up to our app and avail our telepsych feature.
The Popularity of Telehealth in Behavioral Health Care
We’ve come a long way since the early days of telehealth. With constant advancements, innovations, and updates in technology, Telehealth has become relatively potent as opposed to its beginning years. Its relevance has been proven even more fundamental, owing to the current pandemic.
Read More: How to Expand Private Practice Using Telemedicine
Almost all healthcare practices, organizations, and professionals are now implementing technology to not only provide consistent care to their clients but also ensure their practice remains open for business. This is especially true for the behavioral health care sector as well. The implementation of Telehealth in Behavioral health has made mental health care better, more cost-effective, and less stigmatized.
Telehealth’s major selling point has always been its accessibility. It can be a tool that transcends socio-geographical barriers to ensure better care is delivered on time whenever needed. Rural areas have greatly benefited from Telehealth.
How is Telehealth used in Behavioral Health?
Most behavioral health practices are aligned with psychiatry, counseling, and cognitive tests, there is barely any physical involvement in the rendering of behavioral health care. As such Telehealth and behavioral health go hand in hand. Behavioral professionals can still deliver efficient care via a mobile device with the help of telehealth.
Moreover, treating mental health with telehealth is easier, and cheaper as treatment is rendered in a virtual ambiance. There is also a stigma around mental health treatment, which dissuades many individuals from coming forward with their woes. It is estimated that about 42 million Americans have anxiety disorders, and at least 16 million are suffering from some form of depression. Telehealth, by providing a virtual incentive, helps patients get proper mental health care comfortably.
There are multiple research materials claiming that mental health issues come with medical comorbidity. For individuals who deal with multiple conditions like hypertension and depression at the same time, they can get the answers to their queries from a single virtual point, thus allowing for better access to care.
There are other incentives to telehealth as well. Patients no longer have to wait in long lines with patients who might carry contagious flu, which is one of the reasons why telehealth’s stock is up nowadays. There is also no long-distance travel, especially for residents of rural regions. There was a time when rural residents had to traverse on overnight journeys just to see a doctor. Telehealth has changed that.
The adoption of telehealth is already showing results in the behavioral space. According to the popular telehealth service Teladoc’s own research, practitioners have seen an impressive improvement in the mental health of their clients using telehealth. They have reported a 32% reduction in depression symptoms, a 31% reduction in anxiety, and a 20 percent reduction in stress.
DENmaar’s TeleHealth & Medical Billing Services
At DENmaar, our telehealth solution offers both patients and providers with a communication technology that allows the access and management of health care services from homes of patients or the practices of doctors. This teleconferencing feature allows practitioners to attend to their patients, on their computer screens, where-in they can consult and serve their clients without having to make them wait in their clinics or making them transit long distances.
All you have to do to access our feature, whether you are a provider or patient, is to sign up to our app and avail our telepsych feature.
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