We don’t just submit claims. We create visibility and accountability around every unpaid claim—so management knows what’s being worked, what’s stuck, and why.
Know What’s Happening With Every Unpaid Claim
Behavioral health billing with complete visibility and accountability
98.1%
Clean Claim Rate
1.47%
Rejection Rate
0.32%
Denial Rate
5–10%
Denial Rate
10–20%
Average Revenue
Improvement
$0
EHR Software Fee
With Billing Services
With Billing Services
CLAIMS VISIBILITY
Your Claims May Be Getting
Submitted. But Are They Getting Paid?
Submitting a claim is only the beginning.
Your Claims May Be Getting
Submitted. But Are They Getting Paid?
Revenue is lost when rejected claims aren’t corrected, denials aren’t resolved, authorizations expire, payer requests go unanswered, and unpaid claims disappear into spreadsheets and work queues.
DENmaar gives behavioral health practices a clear view of:
- Which claims remain unpaid
- Why each claim is stuck
- What action has been taken
- Who is responsible for the next step
- When follow-up is due
- What the payer said during the last follow-up
- Which payers and problems are creating the most lost revenue
You no longer have to accept, “We’re working on it.”
You can see exactly what is being worked, what happened and what comes next.
The Improvement in Claims Can Pay for DENmaar
any practices are already losing more money through preventable claim problems than they would spend fixing them.
For a practice collecting $100,000 per month
6% = +$6,000 / month
in realized insurance revenue
That improvement alone could offset the cost of DENmaar’s billing services.
- Behavioral health EHR software at no additional cost
- Claims Copilot
- Eligibility and insurance workflows
- Payment posting
- Rejection and denial management
- Aging-claim follow-up
- Reporting and management visibility
- Support from DENmaar’s Insurance Knowledge Team
Claim Lifecycle
Every Claim Has an Owner, a Status
and a Next Action
DENmaar creates a structured process for managing the entire claim lifecycle—from appointment readiness
through final payment.
01
Prevent Problems Before Submission
Eligibility, payer, authorization, credentialing and documentation issues are identified before they become rejected or denied claims.
02
Submit Clean Claims
Claims are reviewed for common errors and payer requirements before submission.
03
Monitor the Payer Lifecycle
Claims are tracked after submission so unresolved claims don’t quietly disappear into aging.
04
Assign the Next Action
Every problem claim has a clear status, responsible team member and required next step.
05
Document Every Follow-Up
Management can see when follow-up occurred, what the payer said and what must happen next.
06
Escalate Unresolved Claims
Claims receive additional attention before filing limits or appeal deadlines are missed.
07
Measure Performance
Monitor clean claims, rejections, denials and aging by payer, provider, location, service and responsible team member.
Management Visibility
Your Billing Operation Shouldn’t Be a
Black Box
Monthly reports tell you what has already happened. DENmaar provides visibility into
what is happening now.
Visibility creates accountability.
A practice should not have to wait until collections fall to discover that claims aren’t being worked effectively.
- Whether claims are being worked consistently
- Whether follow-up is producing results
- Why claims remain unpaid
- Whether the same errors keep recurring
- Where responsibility for the next action sits
- Which workflows or team members need support
- Which payers are causing the most problems
- How much revenue remains at risk
Visibility creates accountability.
Accountability creates action.
Action moves claims toward payment.
Improve the Team You Have—or Let DENmaar Manage the Process
Some practices already have an internal billing team but lack the technology, payer knowledge and management visibility required to oversee it. Others want an experienced partner to manage the entire revenue cycle.
OPTION 01
Claims Copilot for Your Existing Team
Give your billing staff the structured workflows, claim intelligence and accountability tools needed to manage unpaid claims more effectively. Management gains visibility without immediately replacing the internal team.
OPTION 02
Full Revenue Cycle Management
Let DENmaar manage claim creation and submission, rejection correction, payment posting, denial resolution, insurance follow-up, aging claims, payer escalation, patient balances and revenue-cycle reporting.
Either way, management gains control over the revenue cycle.
Behavioral Health Expertise
Built Specifically for Behavioral Health
Behavioral health billing requires more than generic claim submission.
Mental health therapy
Psychiatry and medication management
Substance-use treatment
Intensive outpatient and partial hospitalization programs
Community behavioral health
Multidisciplinary practices
Telehealth billing
Time and unit requirements
Rejections and denials
Built Specifically for Behavioral Health
- Behavioral health payer carve-outs
- Eligibility and benefit verification
- Prior authorizations
- Provider credentialing
- Therapy and psychiatric coding
- Same-day services
- Telehealth billing
- Missing or incomplete documentation
- Coordination of benefits
- Rejections and denials
- Aging insurance balances
Before Billing Begins
Problems Are Often Created Before Billing Begins
Many claim problems originate before the claim reaches the billing team.
An appointment may be scheduled with the wrong payer. Eligibility may not be verified. An authorization may be missing. Documentation may not support the code or units billed. A provider may not be enrolled correctly.
DENmaar connects scheduling, eligibility, authorizations, documentation and billing in one operational system.
This helps prevent bad claims—not merely work them after they fail.
Prevent the problem upstream.
01
Scheduling
Right payer • right workflow
02
Eligibility & Authorization
Verify before service
03
Documentation
Support code and units
03
Billing
Submit cleaner claims
More Than Billing
Technology, Insurance Expertise and
Human Follow-Through
Most billing companies provide reports. Most software companies provide tools. DENmaar combines:
Technology, Insurance Expertise and
Human Follow-Through
You get a system designed to improve the financial performance of your behavioral health practice.
Enterprise capability with small-practice simplicity.
- Behavioral health EHR technology
- Claims Copilot
- Revenue-cycle services
- Insurance knowledge
- Human payer follow-up
- Management visibility
- Operational accountability
Billing Review
See What Better Claims Performance Could Mean for Your Practice
If too many claims are rejected, denied, aging or simply unexplained, let’s look at the process together.
Current monthly insurance revenue
Baseline performance
Clean-claim rate
Rejection and denial rates
Claims over 30 days
Value of unpaid and aging claims
Follow-up process
Where accountability is breaking down
Let’s Determine Whether There Is Operational Alignment
We begin with a discussion focused on:
- Organizational structure
- Insurance workflows
- Operational goals
- Implementation fit
Request Information
Capterra, Software Advice And Get App 2023 / 25
Best Of Badges Awarded To DENmaar
2023 / 25 “Best of” badge winners = DENmaar Neuro has earned a well-deserved Best Value Badge.
See our reviews for our software being recognized as an impactful solution for your business.
Our Latest Blogs
Guidelines for a Convenient Behavioral Health Medical Billing Process
Medical billing on its own is a seriously complicated process. However, medical billing for mental health is a whole new level of the headache-inducing choir. It comes with its own set of unique and complex challenges. When you take into consideration the size and time availability of office staff, unbundling concerns, pre-authorization, etc., behavioral health practitioners are always at a disadvantage compared to their contemporaries in other fields
Understanding the process of behavioral health medical billing is the only way for mental health practitioners to achieve salvation. As then and only then can practitioners spend more time and money on something that matters to them beyond everything else – their patients.
Having emphasized the importance of comprehending the process, we at DENmaar have designed an intricate and precise behavioral health billing software that aims to lift the unnecessary weight of medical billing off your shoulders, thus allowing you to focus on what you are good at, which is tending to your patients.
What Makes Medical Billing for Mental Health So Difficult
The variety in the types of services, the time, scope, and restraints put on mental health treatments, all of them work in conjunction to make the medical billing very difficult. For practices other than mental health, the process is easily standardized; hence the medical billing process remains fairly easier to understand and implement.
However, the very volatile and diverse nature of behavioral health treatment doesn’t allow the luxury of convenient medical billing to those who practice it. Behavioral health treatment differs vastly. The session length, the therapeutic approach, the location in which services are rendered – all contribute to the complex nature of behavioral health medical billing.
Behavioral Health Billing Guidelines
So how can you, as a Mental and behavioral health practitioner, combat the tedious nature of medical billing? Read on for the answer.
1. Double Check Each Patient’s Insurance and Coverage
The very first thing you need to do as a responsible mental health practitioner is to learn about each of your patient’s insurance plans and coverages before each visit. Although this may sound like a time-consuming choir, knowing each and every patient’s insurance plan will reap greater returns in the end.
You can check all of your prospective client’s coverages by conducting verification of benefits for each of your patients before you begin treatment or serving the client in any manner.
Verification of benefits allows providers to unearth important information that is not available in the patient’s insurance card. By checking the VOB, you can rest assured knowing that they are insured for the services they are getting from you and will know how much the insurance company is willing to pay for the services of a client.
Many insurance companies provide online provider portals that can be used to perform verification of benefits by the provider. If a portal is not available, then you can directly call the insurance company to gather the needed information.
To conclude, it is very important to know the coverage and insurance plan of all of your patients, so you don’t end up with rejected claims and unpaid bills.
2. Understand CPT Codes
CPT or ‘common procedural technology’ are codes used by insurance providers to determine the amount of reimbursement to be delivered to healthcare facilities. When dealing with billing, it is imperative to know the associated behavioral health codes for billing. It is extremely crucial to understand the services your facility offers and its respective CPT codes.
Some mental health practitioners use the same CPT codes for all their services. This is illegal, and we recommend our clients never to do such a thing. There are two types of CPT codes available for behavioral health practitioners – E/M Codes and Psychiatric Evaluation Codes
E/M Codes are used to evaluate new medical issues and must have three documentation elements provided. They are:
- History
- Medical Examination
- Medical Decision Making
On the other hand, Psychiatric Evaluation Codes are used for diagnostic assessment. It can include E/M services, but the time associated with E/M services is not counted.
3. Submit Claims Properly
For you to get reimbursed for a claim without a hassle, not only do you need to file the correct code in reference to the correct insurer, but also submit the claim in the correct billing format. Make sure that you are well aware of the insurance companies filing method, and that you do file within the time allotted to you by the insurance company.
Learn More: How to Handle Claim Denials & Maximize Reimbursements
DENmaar’s Mental Health Medical Billing Service
As you can guess from the article, medical billing for mental health is not a walk in the park. A lot of effort, blood, and sweat goes into the entire process. It can be time-consuming and really frustrating for mental health practitioners who just want to tend to their client’s needs.
Here at DENmaar, we partner with concerned practitioners to offer pre-authorization, third party billing, claims follow-up, and to assist with appeals for any denied insurance claims. With DENmaar, you get the assistance of our medicare behavioral health billing specialists to make your billing process easier than ever. Call us on 844-727-3627 to get started!
Behavioral Health Medical Billing Advanced Software
Behavioral Health Medical Billing Software has become a necessity in today’s age of mobile technology. A behavioral health expert tends to a lot of clients, hence keeping track of payments and the process of billing and getting paid can become a headache.
On the other hand, Every healthcare provider is required to enroll in an insurance credentialing process to accept patients with insurance. Without credentialing a medical practice simply cannot exist. Behavioral network providers usually enroll with different networks than medical providers. And, that is just the icing of their billing related hassles.
Keeping this frustration in mind, DENmaar set on a course to bring the mental health industry a billing software that would work to rid mental health practitioners of their payment-related hassles. Our billing software comes with an easy to comprehend user interface that would fit right in with your daily medical choirs.
DENmaar’s Mental Health Medical Billing Software can help you get in-network with the nation’s most prominent medical plans, and also take care of other activities like scheduling and of course billing. Most commercial network plans have a separate network for behavioral health providers.
DENmaar has the credentialing experts who have experience with psychiatrists and psychologists to offer you a product that gives you the medical billing system your practice needs and deserves. With our billing software, you don’t have to worry about any paperwork, thus saving you valuable time and Money, our automated system takes care of everything.
Whether you are looking to outsource your billing or looking for a better billing company, DENmaar is your solution to a better behavioral health medical billing software.
Automated Behavioral Health Medical Billing at Your Service
1. Access to Credentialing Experts
Our teams of insurance credentialing experts are always at your service to provide you advice on which insurers to choose and help you get in a network quickly. Our experts have experience working with Medicare, Medicaid, and other commercial health insurance programs.
2. Real-Time Access
DENmaar’s credentialing portal offers you a fully automated system which allows you to monitor your progress. You get real-time access to all your information, files, the status of an application. You can log in anytime you want to retrieve or monitor your data.
3. Behavioral Health Networks
We are well aware behavioral health networks enrollment procedure. We have experience working with specialty networks that serve behavioral health networks specifically. This helps you save a lot of time and money on the extensive enrollment procedure.
4. UP-TO-DATE CAQH
As many insurers use CAQH for their credentialing process, DENmaar helps you create, update, and keep your CAQH current.
5. Automated PAR Status Updates
DENmaar’s RCM portal allows you to be up to speed with credentialing application status.
6. Expiring Documents Alerts
Our automated alerts feature promptly sends you an email notifying you about any imminent document expiry dates. DENmaar will also handle all your insurance panel revalidations, so you never have to go through the hassle of getting credentialed again.
Why Choose DENmaar?
DENmaar has been working in the behavioral health industry and understands the challenges of a practitioner engaged in that practice. Our medical billing software was designed and constructed keeping mental health billing in mind. With our software now launched for both Android and iOS devices, we hope to bring our billing application to all practices who seek a solution to their billing hassles.
The Best Medical Billing Software for Mental Health Services
What constitutes the best medical billing software for mental health services? Is it an excellent user interface? Or Is it the ability to perform all tasks like scheduling, appointment booking, tracking payments, and billing automatically? Ask this question to a mental health practitioner, and the answer would be all of the above.
And why not? Why not have software that is not only easy to use but also relieves doctors and practitioners from the hassles of everyday billing and payments.
Keeping this frustration in mind, DENmaar set on a journey to bring the mental health industry a medical billing software that would work to rid mental health practitioners of their payment-related hassles. Our billing software comes with an easy to comprehend user interface that would fit right in with your daily medical choirs.
With a hard-earned reputation, DENmaar specializes in professional and facility billing for insurance claims and patient responsibility. Our clients receive our RCM and provider phone apps to easily create charges, which we later submit to insurance and bill patients. All associated expenses are included with our software, billing services, credentialing, text and email messaging, eligibility verification, and patient billing systems.
DENmaar’s fully automated and highly advanced software was developed to bring our clients the benefits of both professional and institutional billing. And that’s not all. Our software also allows for 24 hours claims submission, to ensure you submit your claim on time always.
Our system also allows for the tracking of your claim status. If due to some unfortunate circumstances, your claim does get rejected and denied, then our experts are at your service to take the necessary actions needed for the approval of your claim.
What makes DENmaar’s Medical Billing Software Special.
Improved Patient Payment System
DENmaar’s P2P program is HIPAA compliant and integrates PAYPAL with our RCM to create a conveniently seamless way for patients to make their payments. For providers, it automates the entire payment tracking system. Patients can now make payments without an account. They can pay at the office or through an email link in a matter of a few minutes.
Claim Issues Resolved
Claims which have been denied and rejected are immediately followed up on by DENmaar’s team. We leave no room for such claim issues to occur. That is why DENmaar has a very high first-time claim submission pass through. Payments come in a timely. This allows for cash flows to be maximized, thus making an organization witness its highest revenue generation period.
Staff Claim Tools
All of our apps and software modules, which include intake forms, therapy notes, scheduling, treatment plans, and soon to be released elemental therapy app, are all free to use. We take care of all your setup requirements. This enables companies to make a seamless transition to DENmaar’s system.
Choosing DENmaar
DENmaar has been working in the behavioral health industry and understands the challenges of a practitioner engaged in that practice. Our medical billing software was designed and constructed, keeping mental health medical billing in mind. With our software now launched for both Android and iOS devices, we hope to bring our billing application to all practices which seek a solution to their billing hassles.
Our Partners
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Feel free to reach out if you have any questions.
