Our EHR/RCM solution tailored for psychiatric and counseling services offers comprehensive support for practitioners in managing patient records and revenue cycles efficiently. Seamlessly integrated with specialized features, our platform caters to the unique needs of mental health professionals, ensuring streamlined operations and enhanced patient care delivery.
Behavioral Healthcare Technology
DENmaar Guardian EHR/RCM Revolution
Time Tracking
Claim Support
More Revenue
EHR/RCM
For Psychiatric and Counseling Services
Improves patient care
outcomes by providing better decisions, care coordination, and patient engagement
Reduces medication errors
by checking for interactions and automating refills
Enhances patient-provider communication
by supporting telepsychiatry and secure messaging
Simplifies medication management
with proper data accessibility
Streamlines clinical workflows
by offering intuitive dashboards, note templates, digital scheduling, and billing features
Increases revenue and reduces costs
by optimizing coding, claims, and collections processes
Ensures compliance and security
by following HIPAA, HITECH, and other regulations
The DENmaar service teams supports insurance credentialing and
the insurance claims process, ensuring maximum cash flow and revenue.
Professional
Insurance Services
Insurance Credentialing
Services
DENmaars insurance services are for group practices, where adding providers’ to insurance panels and maximum insurance revenue is a priority.
- Provider Enrollment and Credentialing services
- CAQH Registration and Enrollment
- Individual and Group Medicare Enrollment
- Insurance Contract Negotiations
- Payer Fee Schedule Creation and Evaluation
- Telemedicine Credentialing
Behavioral
Health Billing
We offer top-tier behavioral health billing services powered by our robust software and expert consultants.
- Professional Billing
- 24 Hour Claims Submission
- Claim Status provided in Real-Time
- Immediate Eligibility Verification
- Rejection and Denial Resolution
- U.S based Claims Specialist Assigned
- Credentialing Specialist Assigned to Account
What Our Clients Say
Thank you for your diligence!! I appreciate it so much. Thank you Edwina…
Thank you so much Amy! I will be referring to DENmaar as often as I am asked about credentialing services.
Thank you so so much Donna. You have helped make our company so much stronger. We appreciate you.
Working with the Denmaar platform and Amy has been a pleasure, thank you! It is a relief not to worry about the insurance portion of the private work.
Edwina, Thanks for your help. I appreciate your patience with me.
Victoria you have made my life so much easier. Thank you for the outstanding work. You are so helpful.
Thank you Donna for jumping in and helping us out so much. You have no idea how much I appreciate it!
“I absolutely love all the features for intake/evaluation/assessment/progress notes!”
Thanks so much for all your help over the years, we COULD NOT have built our behavioral health division without your keen expertise and steadfast work ethic!
Thanks so much for your help in getting me set up with DENmaar. I am looking forward to working with your company as you all seem so much more personal than other places I have checked out. Hope you all never lose that. Wishing you blessings in your life!
Working with the DENmaar team showed great professionalism beyond anything I would ever expect! Prompt on returning emails. Whenever I had a question, it was almost returned within the hour. Living overseas I would send emails not expecting a response until the next workday but there were times that in the middle of the night, I would get back fully answered emails to any questions I had. My wife and I are confident that if the rest of DENmaar is half as good as the onboarding is this will be a great experience for us. Thank you for everything.
Thank you, I appreciate all that the team does.
love working with Denmaar. You guys are always on it. You Do not find that at most places. Thanks again,
Wonderful and thank you so much. I do not know what I would do without you and your team.
Thank you so much for your time and your amazing help! It is appreciated! Thank you
I really appreciate you getting back to me so quickly and explaining so simply what is going on. Makes complete sense! Thank you again for working so hard! You are awesome.
Thank you for helping me through my problems with getting the right documents to you. I am so glad we went with your company as everyone has been so nice to work with.
Hey Victoria, Thanks for all your help thus far. You have been very helpful, fast, and so thorough! you get an A+ from me
“Victoria, you have been amazing throughout this entire process. You are always pleasant, and you always reply so quickly. I appreciate you so much!”
“Thanks so much for helping along this process and following up with me. I truly appreciate it.”
“Yea!!!! You are awesome. Thank you so much.”
“Thank you for your help! I greatly appreciate it.”
I appreciate your hard work!”
“You are wonderful, thank you so much for all your patience and help with this!
“Thank you for the extra support. It has made me much more comfortable and taken away considerable stress.”
Victoria
“I can’t thank you enough. You really are the best. I don’t know what I would do without DENmaar “
“Thank you so much! Erika, I appreciate you so much. I will cease to be concerned.”
“Great working and getting to know Donna! She’s a power house and knows her stuff.”
Victoria
I really appreciate all the legwork that you are doing for me in getting me on these panels. It’s really greatly appreciated and I want to thank you for all your efforts on my behalf. Warmest Regards,
“Donna, Erika and Nicole are always so kind and helpful”
“Donna helped me tremendously when I started!”
“Working with Victoria and Erika has been great. So happy with your services.”
“Thank you Lindsay for your patience.”
Melissa Wutrick
“I appreciate the good work and helpfulness.”
“Thank you so much.
I seriously dont know what i would do without you guys!!”
“Thank you Edwina for helping me with this situation.”
“So grateful for all of your help Chandra, Sorry this was such a complicated one.”
“Thanks DENmaar, you have been amazing. And thank you for being so understanding. I will definitely be referring people over to you for billing.“
“Chris and his world class DENmaar team have done the billing and credentialing for my practice for 10+ years. There are not enough of superlative adjectives to describe how pleased I am with the services they have provided. The persistent and tenacious approach to billing has yielded the most lucrative cash inflow that I have ever experienced in my 30+ years of private practice. Chris and his group help with keeping up credentialing in superb fashion. I have referred many fellow professionals to use DENmaar and all are equally awed. I would recommend them with the highest possible accolades.”
“Amy is awesome! “
“Nicole you’re the best!”
“Thank you Amy. I truly appreciate all you do!”
“Huge shout out to Victoria and Ashely for putting up with me and helping our practice continue to grow. Fourteen short months ago we founded BN Wellness Group, and we now are getting recognition as a force in the greater Cleveland area. “
“DENmaar you are a wealth of knowledge and I greatly appreciate your time and help. “
Thank you!
Donna your capabilities to get us paneled are wonderful.
You have been just fantastic….
Thank you so much DENmaar! Thank you for ALL that you do to make our company run smoothly; we appreciate YOU.
You are a real pleasure to work with Victoria. I know I’ve asked you to do a lot of hand holding as a new group practice owner.
And you should know that I recognize the extra effort and really appreciate the way you’ve supported me through this process. Thank you again for the professional service and courtesies you’ve extended. Definitely worth the expense.
Thank you Donna for your GREAT assistance!!! You are awesome to work with.
whohooooool Amy is great give her chocolate cakel
Thank you!
Thank you so much Donna. It is really helpful, and exactly what we were looking for.
Thank You for your fast response.
Thank you so much Donna for help over this past week, you have been awesome!! We all really appreciate it.
Donna. You are so awesome and we appreciate your hard work.
I just wanted to thank you Donna for diligently following up with
BCBS and keeping me in the loop!
Edwina is a true hero in my book. She was incredibly persistent, professional & patient thru the whole grueling process with Optum. Could not have done it without her. I am SO grateful for her awesome efforts. Thank for all you and the team does for us.
YOU are a SAINT Edwina!
Thank you!!!
Hello Chris,
The credentialing process with GA Medicaid took long but all through the process Denmaar employees were always responsive and ready to help. I was assigned to Nicole first and Amy later. They both were patient and kept following up with Medicaid and updating me till I finally got approved. I’m happy with my experience
Victoria you are awesome! TY!!!
I can’t express my gratitude for you Donna,
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2023 “Best of” badge winners = DENmaar Guardian has earned a well-deserved Best Value Badge.
See our reviews for our software being recognized as an impactful solution for your business.
Our Latest Blogs
Nurse Practitioner Credentialing: Why is It Vital for Nurses and Healthcare Organizations?
Credentialing is usually considered to be a process only meant for physicians. This cannot be any further from the truth. In fact, credentialing is equally important for all sorts of practitioners who participate in the provision of patient care, this also includes nurses. There are immense benefits to be enjoyed by a nurse who is credentialed. They can work towards advancing their career with recognized achievements and contribute to their own professional growth.
What is Nurse Credentialing?
Simply put, the nurse credentialing process involves the verification of an applicant nurse’s certifications and qualifications. This includes reference checks, verification of board-earned certifications, licensure, and educational qualifications, among many other things. This is usually done to ensure a nurse or physician is capable of providing healthcare to their patients.
Read More: Credentialing Process Checklist
Furthermore, it is mandatory for a nurse to be credentialed for a hospital or practice to be able to bill an insurance company or government agency.
What are the Benefits of Nurse Practitioner Credentialing?
Like we mentioned before, Credentialing is as fundamental for nurses as it is for physicians and equally beneficial. The following benefits await those nurses who are credentialed:
- • Professional Career Growth
- • Highlight Unique Skillsets
- • Helps employers reduce their administrative burden
- • Assure patients that their nurse is capable of taking care of them.
- • Give nurses a sense of accomplishment
- • Display a nurse’s commitment to his or her job.
Certification is an integral part of nurse practitioner credentialing. CEU credits, for instance, are important if a nurse wants to renew his or her license. Nurses are required to acquire certifications, which are specific to the scope of practice they indulge in. This is important if they want to continue pursuing their education or demonstrate their knowledge and skill set. Certifications are indirectly connected to the improved patient outcome as a certified nurse is better equipped with an expanded set of skills to take relatively better care of the patients they are in charge of.
Needless to say, certifications also improve the chances of a nurse getting employed. It increases their perceived value in the eyes of an employer. There is ample evidence throughout history that proves that nurses with credentials are far more likely to get hired than nurses without any certifications. Credentialed nurses are already assumed by hiring managers to possess the ideal knowledge and skill set needed to operate in complex patient care circumstances.
Aside from improving a nurse’s chances of getting hired, credentialing can also help boost a nurse’s average earned income. Certified nurses are believed to earn $10000 more annually than their non-certified counterparts.
This proves how important credentialing is to nurses. As such, it is important they get credentialed to enjoy an easy career ahead. That being said, getting credentialed comes with challenges of its own. The process can be far too time-consuming and frustratingly complex.
What is the Credentialing Process for Nurse Practitioners?
The credentialing process for nurse practitioners involves the following steps:
- • Select a certification body and apply
- • Send required information for verification
- • Participate in the exam
- • Get official certification
- • Go to the state board of nursing to apply for nurse licensure
- • Wait to receive the licensure for the board of nursing
- • Apply for a DEA and a controlled dangerous substance certificate
- • Apply for an NPI number
The applicant or the employer of the nurse should make sure all information submitted for verification is correct and complete. Any missing or erroneous details in the information submitted could result in the application getting rejected.
Unless the credentialing process is complete, the nurse practitioner cannot receive reimbursements for the services they render.
How long does the Credentialing Process take for New Nurse Practitioners?
The credentialing process can take anywhere between two to three weeks.
So as you can see, acquiring primary source verification for all nurse practitioners currently employed can be time-consuming for employers. The excruciatingly long process could result in delayed reimbursements and even delay the on-boarding process of a much-needed nurse to the staff.
This is why it is only wise to let a reputed third-party credentialing service provider handle the task at your behest. This is where DENmaar comes into play. With years of experience, our credentialing specialists at DENmaar can help your hospital and medical practice with the nurse credentialing process from start to finish.
You can explore our website to learn more or contact us now to get in touch with one of our representatives.
What Is Required to Navigate America’s Mental Health Care Crisis?
The demand for mental health services gets increased rapidly. However, with a shortage of psychiatrists, how can we ensure that providers deliver the best possible care to their patients.
The United States is experiencing an increasingly acute mental health crisis. Between 2017 and 2018, one in five Americans had a mental illness, and the epidemic has exacerbated feelings of anxiety, depression, and isolation. According to Mental Health America, moderate to severe anxiety reached its peak in September 2020, with more than eight out of 10 people showing moderate to severe symptoms at anxiety and depression screening.
The mental health care supply chain is down. More and more people are taking professional care, but it has become harder to get the care they need. They’ve found providers that don’t accept new patients, are out of the network, or just don’t fit.
Today, 37% of the US population lives in areas with a shortage of mental health professionals. For example, there are only 30 psychologists for every 100,000 people compared to 156 primary care physicians for every 100,000 Americans. Moreover, there is a national psychiatrists shortage, but more than half of those who practice therapy accept insurance or Medicaid, making high-quality care prohibitively expensive for many. Because of this lack of access, 60% of adults in the United States do not receive treatment for diagnosable mental illness each year.
The crisis affects all Americans, not just those with mental health symptoms and their loved ones. Mental health symptoms adversely affect physical health, leading to higher costs for insurance companies and employers to care for. For instance, people with the major depressive disorder show a considerable increase in patients compared to the total population.
Examining mental health care deficiencies
There are two major priorities for resolving this crisis: increasing the number of mental health professionals and helping those existing ones to handle their cases better.
The first is a difficult task. It needs an average of eight years of higher education and medical school and four years of residency to become a licensed psychiatrist. Even as new psychiatrists enter the field, more than 60% of psychiatrists are now 55 or older and rapidly retire. The fourth-oldest group in medical specialties will create a potential shortage of 6,000 to 15,000 psychiatrists by 2025.
This deficiency will put more pressure on the practice of psychiatrists. Fifteen-minute visits every three months have become the norm in many places, where there is not enough time to correctly complete the progress record, let alone provide high-quality medical care. The right long-term solution is to enable psychiatrists with technology and appropriate support functions instead of replacing them.
Innovation is needed, not first aid solutions.
There has been tremendous progress in increasing access from the adoption of telemedicine to premium consumer-focused therapy and mindfulness applications over the past decade. However, this is not enough.
Historically, the opportunities for psychiatrists have not presented themselves in a flexible, clinically driven way. High-quality providers are usually only available for hospitalized patients or on an out-of-network basis. Moreover, many find it challenging for
- Opening a private practice with low reimbursement rates for services
- Handling the burden of coordinating with insurance companies
- Working on the subsequent administrative tasks that follow every day
All the above factors can be stressful for psychiatrists, preventing them from giving remedies to their patients.
A blood test cannot diagnose depression, and psychiatrists do not have the right tools to track their patients’ progress. In addition, psychiatry lacks transparency and data for determining outcomes instead of most other disciplines. Research executed by the Centers for Disease Control and Prevention (CDC) found that almost 60% of psychiatrists do not use an approved electronic health records system, and 40% do not use it at all – meaning they are still writing on paper.
Technology can go a long way in more stressful aspects of managing mental health practices, including billing, insurance, and appointment schedules. But these measures have more potential, allowing providers to gain in-depth insights into their patients, track patient progress, enhance psychiatric practice, and achieve high-quality results.
Against the backdrop of the ever-increasing demand for the services of psychiatrists and mental health providers, it has become critical for providers to provide flexibility in treatment methods.
Who can be contacted to get the best mental health billing?
DENmaar provides an improved patient payment system, staff claim tools and quickly resolves the claim issues. Contact us today to do your credentialing using DENmaar’s psychiatric billing process.
Mental Health Billing vs Medical Billing
Mental health bills differ from medical bills because of changes in mental health care that are not found in primary or specialist care. Here’s how to handle it.
- Mental health bills differ from medical bills due to some of the variables included in the mental health treatment providers.
- For mental health bills, you should familiarize yourself with medical coding, verify patient insurance, and use the appropriate payer form.
- For best results, always check the benefits, store copies of crucial information, take notes when you talk to payers, and start the billing process as soon as possible.
- Mental health professionals look to improve their existing billing process or start accepting insurance and working directly with fee payers.
Mental health care patients usually have one common complaint: Many providers do not have health insurance, which can be expensive without insurance. As a mental health care provider, your approach may be different. You may not accept insurance because the mental health billing process is complex and frustrating.
However, this guide can assist you in understanding the mental health billing process. In addition, improved mental health billing structures come with more capacity for patients using insurance, which means more revenue.
How are mental health bills different from medical bills?
Mental health bills differ from medical bills in the following ways:
Pre-authorization: Payers must pre-authorize mental health services to patients before submitting medical claims. However, a 2019 report found that mental health visits are five times more likely to be out of network than primary or specialist services. Unfortunately, pre-authorization – even if requested promptly – is rare and complicates billing.
Front Office Staff: Medical practices usually consist of administrative staff handling billing and coding, leaving practitioners to focus solely on patient care. This system is less common in mental health care systems. These practices are usually sole proprietorships or small partnerships, meaning they do not have front office staff. Without additional staff, practitioners should handle the billing themselves.
Standardized billing procedures: While primary care physicians often perform the same tests and examinations on their patients, mental health practitioners provide a very diverse and customized service. The recurring nature of primary care means that medical bills are usually ready to go. The opposite is true for mental health care, making billing more complicated.
Creating an excellent standard: Standardizing primary care means that practitioners can easily combine multiple services into one perfect bill. On the other hand, the more diverse nature of mental health services makes it more challenging to create significant bills. The result is a longer and more difficult billing process.
How standardization affects mental health bills
Standardizing services provided is probably the most significant hurdle of the above factors in mental health care billing. Standardization issues arise from how these factors differ from primary or specialist care:
Session duration: Medical billing assumes approximately the same time for each patient – after all, regular blood tests and physical examinations take a long time. However, the duration of mental health sessions can vary greatly. For this reason, mental health billing codes vary based on session length, which is not heard in medical bills.
Daily or weekly service limits: In general, there are no primary or expert level restrictions on how often a patient can be treated. The same does not apply to mental health services. In hopes of standardizing mental health care bills, taxpayers set the maximum number of treatments a mental health patient can receive in a day or week. These artificial roofs can present billing challenges.
Therapeutic method: Cognitive behavioral therapy requires an entirely different CPT code than psychoanalysis. The result is more billing challenges.
The Bottom Line
The billing process can be frustrating and usually leaves a big sigh of relief compared to treating patients. And if you’re worried about not completing the process yourself, the billing features of DENmaar can be invaluable.
We have assisted many health care organizations in their mental health billing process, thus helping them concentrate on patient care. Call us today!
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- Tailored EHR/RCM solution for psychiatric and counseling services
- Comprehensive support for managing patient records and revenue cycles
- Specialized features seamlessly integrated
- Addresses unique needs of mental health professionals
- Streamlines operations and enhances patient care delivery