Our EHR/RCM solution tailored for psychiatric and counseling services offers comprehensive support for practitioners in managing patient records and revenue cycles efficiently. Seamlessly integrated with specialized features, our platform caters to the unique needs of mental health professionals, ensuring streamlined operations and enhanced patient care delivery.
Behavioral Healthcare Technology
DENmaar Guardian EHR/RCM Revolution
Time Tracking
Claim Support
More Revenue
EHR/RCM
For Psychiatric and Counseling Services
Improves patient care
outcomes by providing better decisions, care coordination, and patient engagement
Reduces medication errors
by checking for interactions and automating refills
Enhances patient-provider communication
by supporting telepsychiatry and secure messaging
Simplifies medication management
with proper data accessibility
Streamlines clinical workflows
by offering intuitive dashboards, note templates, digital scheduling, and billing features
Increases revenue and reduces costs
by optimizing coding, claims, and collections processes
Ensures compliance and security
by following HIPAA, HITECH, and other regulations
The DENmaar service teams supports insurance credentialing and
the insurance claims process, ensuring maximum cash flow and revenue.
Electronic Health
Records
Credentialing
and insurance Billing
Patient Engagement
Services
Professional
Insurance Services
Insurance Credentialing
Services
DENmaars insurance services are for group practices, where adding providers’ to insurance panels and maximum insurance revenue is a priority.
- Provider Enrollment and Credentialing services
- CAQH Registration and Enrollment
- Individual and Group Medicare Enrollment
- Insurance Contract Negotiations
- Payer Fee Schedule Creation and Evaluation
- Telemedicine Credentialing
Behavioral
Health Billing
We offer top-tier behavioral health billing services powered by our robust software and expert consultants.
- Professional Billing
- 24 Hour Claims Submission
- Claim Status provided in Real-Time
- Immediate Eligibility Verification
- Rejection and Denial Resolution
- U.S based Claims Specialist Assigned
- Credentialing Specialist Assigned to Account
What Our Clients Say
Thank you for your diligence!! I appreciate it so much. Thank you Edwina…
Thank you so much Amy! I will be referring to DENmaar as often as I am asked about credentialing services.
Thank you so so much Donna. You have helped make our company so much stronger. We appreciate you.
Working with the Denmaar platform and Amy has been a pleasure, thank you! It is a relief not to worry about the insurance portion of the private work.
Edwina, Thanks for your help. I appreciate your patience with me.
Victoria you have made my life so much easier. Thank you for the outstanding work. You are so helpful.
Thank you Donna for jumping in and helping us out so much. You have no idea how much I appreciate it!
“I absolutely love all the features for intake/evaluation/assessment/progress notes!”
Thanks so much for all your help over the years, we COULD NOT have built our behavioral health division without your keen expertise and steadfast work ethic!
Thanks so much for your help in getting me set up with DENmaar. I am looking forward to working with your company as you all seem so much more personal than other places I have checked out. Hope you all never lose that. Wishing you blessings in your life!
Working with the DENmaar team showed great professionalism beyond anything I would ever expect! Prompt on returning emails. Whenever I had a question, it was almost returned within the hour. Living overseas I would send emails not expecting a response until the next workday but there were times that in the middle of the night, I would get back fully answered emails to any questions I had. My wife and I are confident that if the rest of DENmaar is half as good as the onboarding is this will be a great experience for us. Thank you for everything.
Thank you, I appreciate all that the team does.
love working with Denmaar. You guys are always on it. You Do not find that at most places. Thanks again,
Wonderful and thank you so much. I do not know what I would do without you and your team.
Thank you so much for your time and your amazing help! It is appreciated! Thank you
I really appreciate you getting back to me so quickly and explaining so simply what is going on. Makes complete sense! Thank you again for working so hard! You are awesome.
Thank you for helping me through my problems with getting the right documents to you. I am so glad we went with your company as everyone has been so nice to work with.
Hey Victoria, Thanks for all your help thus far. You have been very helpful, fast, and so thorough! you get an A+ from me
“Victoria, you have been amazing throughout this entire process. You are always pleasant, and you always reply so quickly. I appreciate you so much!”
“Thanks so much for helping along this process and following up with me. I truly appreciate it.”
“Yea!!!! You are awesome. Thank you so much.”
“Thank you for your help! I greatly appreciate it.”
I appreciate your hard work!”
“You are wonderful, thank you so much for all your patience and help with this!
“Thank you for the extra support. It has made me much more comfortable and taken away considerable stress.”
Victoria
“I can’t thank you enough. You really are the best. I don’t know what I would do without DENmaar “
“Thank you so much! Erika, I appreciate you so much. I will cease to be concerned.”
“Great working and getting to know Donna! She’s a power house and knows her stuff.”
Victoria
I really appreciate all the legwork that you are doing for me in getting me on these panels. It’s really greatly appreciated and I want to thank you for all your efforts on my behalf. Warmest Regards,
“Donna, Erika and Nicole are always so kind and helpful”
“Donna helped me tremendously when I started!”
“Working with Victoria and Erika has been great. So happy with your services.”
“Thank you Lindsay for your patience.”
Melissa Wutrick
“I appreciate the good work and helpfulness.”
“Thank you so much.
I seriously dont know what i would do without you guys!!”
“Thank you Edwina for helping me with this situation.”
“So grateful for all of your help Chandra, Sorry this was such a complicated one.”
“Thanks DENmaar, you have been amazing. And thank you for being so understanding. I will definitely be referring people over to you for billing.“
“Chris and his world class DENmaar team have done the billing and credentialing for my practice for 10+ years. There are not enough of superlative adjectives to describe how pleased I am with the services they have provided. The persistent and tenacious approach to billing has yielded the most lucrative cash inflow that I have ever experienced in my 30+ years of private practice. Chris and his group help with keeping up credentialing in superb fashion. I have referred many fellow professionals to use DENmaar and all are equally awed. I would recommend them with the highest possible accolades.”
“Amy is awesome! “
“Nicole you’re the best!”
“Thank you Amy. I truly appreciate all you do!”
“Huge shout out to Victoria and Ashely for putting up with me and helping our practice continue to grow. Fourteen short months ago we founded BN Wellness Group, and we now are getting recognition as a force in the greater Cleveland area. “
“DENmaar you are a wealth of knowledge and I greatly appreciate your time and help. “
Thank you!
Donna your capabilities to get us paneled are wonderful.
You have been just fantastic….
Thank you so much DENmaar! Thank you for ALL that you do to make our company run smoothly; we appreciate YOU.
You are a real pleasure to work with Victoria. I know I’ve asked you to do a lot of hand holding as a new group practice owner.
And you should know that I recognize the extra effort and really appreciate the way you’ve supported me through this process. Thank you again for the professional service and courtesies you’ve extended. Definitely worth the expense.
Thank you Donna for your GREAT assistance!!! You are awesome to work with.
whohooooool Amy is great give her chocolate cakel
Thank you!
Thank you so much Donna. It is really helpful, and exactly what we were looking for.
Thank You for your fast response.
Thank you so much Donna for help over this past week, you have been awesome!! We all really appreciate it.
Donna. You are so awesome and we appreciate your hard work.
I just wanted to thank you Donna for diligently following up with
BCBS and keeping me in the loop!
Edwina is a true hero in my book. She was incredibly persistent, professional & patient thru the whole grueling process with Optum. Could not have done it without her. I am SO grateful for her awesome efforts. Thank for all you and the team does for us.
YOU are a SAINT Edwina!
Thank you!!!
Hello Chris,
The credentialing process with GA Medicaid took long but all through the process Denmaar employees were always responsive and ready to help. I was assigned to Nicole first and Amy later. They both were patient and kept following up with Medicaid and updating me till I finally got approved. I’m happy with my experience
Victoria you are awesome! TY!!!
I can’t express my gratitude for you Donna,
Capterra, Software Advice And Get App 2023 Best Of Badges Awarded To DENmaar
2023 “Best of” badge winners = DENmaar Guardian has earned a well-deserved Best Value Badge.
See our reviews for our software being recognized as an impactful solution for your business.
Our Latest Blogs
A Quick Guide to Behavioral Health Practitioner Credentialing
The following article will tell everything you need to know about successfully getting on an insurance panel as a mental health practitioner.
This goes without saying but getting on an insurance panel is no easy task and can be incredibly frustrating, especially for mental health practitioners with already a lot on their plate. One way to make the credentialing process less overwhelming would involve being aware of certain fundamentals related to the arduous but necessary task.
That is exactly what we at DENmaar aim to do with the help of the below guide. So, without much further ado, let’s get started.
Finding Reputable Insurance Panels
By now you must be aware of all the health insurance companies active in your city and state. From large brands like Cigna to national entities like Medicare, it would be wise to keep a note of all these names before you start the credentialing process.
We would recommend making a spreadsheet that includes all of these companies. Moreover, expand your search by contacting your professional network. If you aren’t sure how many insurance companies are active in your state, then doing a quick Google search will provide the answers you need.
Make sure you note down the contact and address info of each of the insurance companies you find online. Save this information on your spreadsheet. Learn about the conditions regarding provider credentialing that apply to each specific company and make a note of them as well.
Learn About the Requirements of Insurance Companies.
Insurance companies are constantly on the lookout for reliable practitioners for their panels. You must make a good case about your skills and strengths as a mental health practitioner in your application.
Below are a few things that insurance panels seek in their applicants.
1. Location
Insurance companies look favorably upon practitioners who are actively serving patients in an under-served location. Your chances of getting on an insurance panel skyrocket if you are operating a clinic or practice in an area where that isn’t adequately populated with healthcare providers like you offering their services.
2. Cultural Diversity
Do not forget to mention your ethnic background, especially if you belong to an atypical one. Also mention if you speak multiple languages. These defining characteristics will increase your chances of getting on an insurance panel.
3. Qualities and Specialty
Make sure to emphasize the training and educational qualifications you possess. Do not forget to mention your specialties, especially when you specialize in offering healthcare to kids, elders, and LGBT or minority members of society.
4. Crisis Therapy
Insurance Panels are likely to look favorably upon healthcare providers that respond to emergencies quickly.
The above factors make you stand-out, and as such, should be emphasized in your application to increase your chances of getting successfully credentialed. We recommend making a list of everything that makes you stand out among other mental health practitioners in your vicinity before undertaking the credentialing process.
Create a Good Resume and Letter of Intent
You need a good, comprehensive resume that highlights your skills and accomplishments. Follow the below pointers to create a compelling resume and letter of intent.
- • Make sure your resume is short. One page is more than enough
- • Focus on things that make you unique rather than mentioning things that anyone can do.
- • Always use short sentences
- • Form sentences in active voice
- • Do not misrepresent your skills or lie. Also, do not undersell yourself.
The following format will make for an ideal resume:
- • Contact information, License number with date of issue.
- • Statement of intent
- • Credentials, skills, specialties, educational qualifications
- • Mention job experience. Include references to the organizations you’ve worked with, in the past.
- • Include additional skills like the ability to speak multiple languages, etc.
The letter of intent is another thing you must be careful about when composing. You want to be distinguishable while portraying yourself in good light. The below format would make for an ideal letter of intent.
- • Clearly state the name of the insurance panel you want to be on.
- • Mention your credentials and educational qualifications
- • Explain what makes you stand out among your peers. This could be language, culture, availability, etc.
- • Mention if you have clients that are already on that panel and are being billed out of network.
- • Close your letter by letting your intentions and desire to join the panel crystal clear.
Finally, Apply to the Insurance Panels
Now that you are prepared, it’s finally time to submit your application.
- • Mail your resume along with the letter of intent to the appropriate application address.
- • Note down the date on which you applied.
- • Call the application office exactly one week after submission for confirmation. Note down the name of the representative that answered your call for follow-up and mention the date you called on.
- • Confirm the next steps and also ask when you can follow up next.
- • If for some reason your application is rejected. Do not be heartbroken and be ready to re-apply immediately.
Conclusion
Getting on an insurance panel is tough but not impossible. The above guide will considerably simplify the process for you. To make the process even more hassle-free, we recommend you give us at DENmaar a call. We are home to the credentialing experts and resources needed to help you get on an insurance panel effectively and efficiently.
You can explore our website or contact us now to learn more about how we can help with mental health insurance credentialing.
How to overcome the challenges in medical credentialing
How to overcome the challenges that medical credentialing faces?
Medical credentialing is one of the most critical compliance issues in medical practice today. However, this is a time-consuming and complex process to do it properly. A poor medical credential can lead to registration problems and legal and financial complications. Do you know what weakens the medical credentialing process? Here are the top 4 most common medical credentialing challenges that every practitioner should be aware of and solutions to overcome those challenges in the credentialing process.
What is medical credentialing?
Medical credentialing is the process of verifying and evaluating the eligibility of a healthcare provider with educational qualifications, employment history, training experience, special resident certificates, licenses, and other eligibility details.
Challenges in Medical Credentialing
1. Lack of staff to verify credentials.
The medical credentialing process requires an expert team or organization to provide credentials to each healthcare provider providing services to patients. Do you know whose credentials should be checked? The list includes doctors, nurses, physicians, assistants, therapists, and every other provider. For each individual, their full educational qualifications, employment history, training certificates, residence, licenses, and any board-issued certificates in the provider’s specialization area should be carefully checked. So it will consume more teamwork to handle this big operation properly without any error.
Not allocating enough resources or staff to complete the medical credentialing process – is a common mistake due to some methods. This reduces revenue and creates work stress for the limited team available. In addition, when employees make mistakes with the application and the insurance provider does not accept the application, it delays the payment process.
What is the solution?
Outsourcing the medical credentialing process to the medical billing service providers will help you overcome this challenge easily because a reputable organization retains responsible and expert staff for the credentialing process. So the team will handle everything smoothly and on time without any errors, which will save valuable time and money.
2. Incomplete application of service provider
Provider registration applications are essential for completing the medical credentialing process. So it should be done correctly with all the necessary information. Unfortunately, some methods may fail to do so accurately without losing any data fields, resulting in payment delays and rejection of claims.
What is the solution?
Human errors are common when working on provider registration applications. To avoid this error, software based on advanced credentials will help you do it right. In addition, this automated process usually requires less administrative effort – it eliminates human errors, which saves you time, money, and resources.
3. Update the information
Access to applicant information is a significant challenge for healthcare organizations. An excellent medical credentialing process ensures that the healthcare provider is up to date with board certificates and licenses. All healthcare providers must regularly renew their licenses and credentials and keep them updated. About 85% of approval requests contain incorrect, missing, or outdated information. Even small changes, such as an address or phone number, must be re-authenticated in the CAQH database before the system can process the application.
What is the solution?
The doctor’s contact information and other relevant data are readily available to help you speed up the credentialing process. The re-credentialing process will also take a long time. The law will also reduce such recognition issues.
4. Deadline
The medical credentialing process plays an essential role in the revenue cycle of your healthcare organization. The end-to-end process will only take 90 days for the organization to review the application. However, when considering additional stakeholders such as insurance providers – the process can take up to six months – adding to your organization’s downtime.
What is the solution?
Give priority to safety, and spend as much time as possible. If it takes less time, you will be ahead of schedule.
DENmaar’s Medical Credential Services – The right choice to make your credentialing process more accessible.
What do we do?
- • Collects and reviews all necessary documents to ensure completeness and accuracy before submitting payment
- • Relieves staff and service providers from the time-consuming task of registering and re-credentialing with government and commercial paying agencies.
- • Ensures timely approval to all service providers to avoid payment delay or loss of payment
- • Liaises with thousands of payments across all states and manages all communications and follow-up through an application approval
- • Works with our billing team to monitor any denials and communicate with fee payers for immediate resolution
Where to get the best credentialing service?
We, DENmaar, are the home for credentialing professionals to help you manage and navigate all the paperwork without any hassle. Since we take care of the entire credentialing process from start to finish, you will have time to focus on patient care.
Expansion Of Telehealth To Make It Part Of The Permanent Workflow By CIOs
Over the past two years, hospitals and health systems have quickly deployed several telemedicine systems to look after patients during the ongoing Covid-19 pandemic. But unfortunately, many of these systems were not planned in great detail or designed with a view to sustainability.
Nonetheless, telehealth has taken root, and now healthcare providers face the future with mixed care: personal care and virtual care. As a result, providers are starting to think more about their applications of telemedicine technology.
CIOs and other health IT leaders are thinking about implementing health systems across hospitals and enabling doctors to use technology in their current workflow. Moreover, many officials are considering expanding the scope of technology in the hospital to include all departments.
Hospital’s technological needs have changed rapidly during pandemics, and many patient-facing systems are rapidly operating to meet the demand for video visits.
Hospitals seek permanent designs that are part of their workflow.
In the last few months, what happened across the country has been shocking and has led to telehealth’s emergence from most healthcare systems’ basements. The concept that was once considered a “pleasure” at the use-case level quickly became a “necessity” at the enterprise level throughout the patient’s journey.
Many realize that successful, integrated telehealth solutions are more than just doctors on-screen. Instead, when deployed comprehensively, they act as a digital front door to the health system, delivering clinical experiences and ultimately improving patient commitment.
Integrated care for the individual has been proven to prevent and reduce health risks, and you can use virtual care technology to improve care outside of a hospital setting.
Telehealth is no longer a separate component or competitive advantage for hospitals and health systems – it is a requirement and will provide financial benefits, improved reputation, and care.
Embedding system-wide telehealth technology as part of their ongoing workflow
Streamlining technical and administrative processes related to providing virtual care through modern and unified platforms will simplify the workflow and improve the care experience.
Combining technology and administrative processes reduces the administrative burden on platform users and increases communication and collaboration in the team.
A single platform promotes fewer login, screen, and apps and extended capabilities such as viewing appointments, accessing current patient information, and combining chat and video appointments with colleagues.
It is imperative to access the curated data presented as actionable insights on the same platform- This enables better personal care throughout the patient’s most needed journey.
Virtual access to patient’s room
How can CIOs and their team take advantage of this technology and expand it within the four walls of a hospital? For instance, in every department, or even on every TV screen in every patient’s room.
Equipping each patient’s room with telehealth capabilities and virtual access gives carers instant access to patients for various cases.
Virtual nursing units are an example of this idea. About two-thirds of nursing tasks, such as drug testing and some paperwork, are activities that do not need to be touched, and the caregiver does not need to be physically at the bedside.
By enabling each patient room in a virtual nursing unit with telehealth equipment, bedside nurses can focus on providing high-quality patient care by carrying the burden of non-functional care and administrative tasks. We have seen virtual nursing units that can discharge patients about 20% more than conventional nursing units within two hours of receiving a discharge order.
Furthermore, some of these units discharge patients 44% more in the afternoon than their traditional nursing counterparts. These metrics help increase productivity in opening rooms early to accommodate more patients and improve patient satisfaction.
It is also vital to note that patients often interact with people other than doctors and hospital caregivers. Virtual in-room care, often via a hospital room TV or another in-room device, can enable social workers or family members to communicate safely and efficiently with the patient while in the hospital.
Where to get the best telehealth solution?
DENmaar’s telehealth solution provides a quick and secure way to start a telemedicine session with the ease of a phone call. Whether starting with an electronic medical records system or a provider application, a click of a button prompts a patient to start a session.
DENmaar’s TeleHealth system is HIPAA compliant, providing a safe way for patients to quickly and safely provide treatment or prescribed services.
Telehealth, telemedicine, and telenursing are changing the world of healthcare forever as we know it. DENmaar is part of that change, and so can you. Call us today!
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- Tailored EHR/RCM solution for psychiatric and counseling services
- Comprehensive support for managing patient records and revenue cycles
- Specialized features seamlessly integrated
- Addresses unique needs of mental health professionals
- Streamlines operations and enhances patient care delivery