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Insurance Knowledge Team
Technology Alone
Doesn't Get Claims Paid.
Knowledge Does
Behavioral health reimbursement is constantly changing. Payer rules, modifiers, priorauthorizations, telehealth requirements, documentation standards, and state-specific billing policies create challenges that software alone cannot solve. DENmaar combines technology with a dedicated Insurance Knowledge Team focused exclusively on behavioral health reimbursement.
Behavioral Health Reimbursement Expertise
Operational support beyond software
Shared knowledge that strengthens outcomes

Built Specifically for Behavioral Health
Reimbursement support that understands
behavioral health complexity.
Our team works alongside providers and billing staff to navigate payer requirements, resolve
reimbursement issues, and continuously improve billing outcomes
Behavioral Health Expertise
in behavioral health reimbursement
across all payer types.
Payer Intelligence
in behavioral health reimbursement
across all payer types.
Continuous Research
in behavioral health reimbursement
across all payer types.
Better Reimbursement
in behavioral health reimbursement
across all payer types.
AREAS OF EXPERTISE
Commercial Insurance
Medicaid managed care
Medicare
Telehealth Billing
Prior Authorizations
Denial Management
Credentialing Support
Documentation Requirements
Behavioral Health Coding
How the Insurance Knowledge Team Works
A practical reimbursement support model that
turns payer complexity into operational clarity.
Every reimbursement issue becomes an opportunity to improve claim outcomes, strengthen workflows,
and make the DENmaar platform smarter over time.
Identify barriers
challenges and payer roadblocks.
Research Requirements
Develop Strategy
Share Knowledge
Improve Workflows
Support Providers
and billing teams every step of the way.
Knowledge That Improves the Entire Platform
Every reimbursement issue creates intelligence that strengthens future billing performance.
Every payer issue, denial pattern, workflow challenge, and reimbursement insight contributes to improving the DENmaar platform. The result is a continuously evolving system that becomes smarter over time—not just for one claim, but across operational billing workflows.
Payer issue patterns
Denial insight loops
Workflow refinement
Shared organizational learning
Insurance knowledge support across the services and programs behavioral health organizations actually run.
DENmaar’s Insurance Knowledge Team supports organizations across outpatient therapy, psychiatry, substance use treatment, intensive programs, community behavioral health, and multidisciplinary care environments.
Therapy Practices
Medication Management
Substance Use Treatment Providers
IOP & PHP Programs
Community Behavioral Health Organizations
Multidisciplinary Practices
Technology-supported workflows backed by real reimbursement knowledge.
DENmaar combines behavioral health specialization, reimbursement research, payer insight, and operational workflow support to help organizations improve billing accuracy and financial performance.
Behavioral health specialization
Real-world payer expertise
Continuous reimbursement research
Technology-supported workflows
Shared knowledge across client organizations
Focus on reimbursement accuracy
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TESTIMONIALS
WHAT OUR CLIENTS SAY
On behalf of everyone at Meadowlark Counseling Services, I want to extend our sincere thanks for the continued improvements you and your team have made to the DENMaar EMR platform. We have been consistently impressed with both the functionality and user-friendly design of the system, which has made a meaningful difference in our day-to-day operations. The intuitive layout and ease of use have allowed our staff to spend less time navigating the system and more time focusing on client care. The regular updates and enhancements reflect your commitment to meeting the evolving needs of providers in the behavioral health and substance use treatment fields. We genuinely look forward to the new features introduced each month and appreciate how responsive the platform has been to the demands of clinical workflows. We have been so pleased with our experience that we’ve taken the opportunity to recommend DENMaar to other professionals in Pennsylvania who are working in the SUD field. Thank you again for your ongoing support and partnership. We are grateful to be working with a company that truly understands the needs of its users. KIndly, Becky Parks on behalf of the entire team at Meadowlark Counseling Services
Meadowlark Counseling Services
I referred one of my colleagues Dr Aaron to you he is just starting g his psychology private practice and looking at where to start. I told him hands down you guys are the best billers and have a great EMR and team. He said he reached out just wanted to let you know!
Nicole Lightman, PhD
Clinical Psychologist
FANTASTIC job keeping things rolling along with any and all of our billing concerns as well as responding to other issues which may well have been out of your wheelhouse. We are VERY grateful to have you and the crew in our corner.
Kings and Queens Family Services
I appreciate you all so much and DENmaar has been such a blessing Donna to our overall operations and success as an expanding company—allowing us to ultimately operate more efficiently, get our claims paid more consistently, ad stay on top of the critical credentialing piece, among other things. Teamwork does in fact, make the dream work. I’ll loop Chris/Isabella in on this message thread too, as I want All of your team to be aware of how much we appreciate our working relationship with DENmaar
Jenny at Caring Center
Thank you for your diligence!! I appreciate it so much. Thank you Edwina…
Michelle Heller, M.S, LPC, CCATP Owner at Hope In Motion, PLLC
Thank you so much Amy! I will be referring to DENmaar as often as I am asked about credentialing services.
Monet Counseling Service
Our Latest Blogs

Bankers Life Insurance Credentialing – Getting on the Panel
Let’s discuss the process of Banker’s life insurance credentialing.
Bankers Life insurance credentialing is a subsidiary of the very popular CNO financial group. CNO is a part of the fortune 1000 company list. As of 2019, Bankers life has around 1.4 million policyholders. It offers a variety of different insurance products like long term care, and life insurance, annuities, Medicare products including supplement lines, Medicare advantage plans, and Medicare part D prescription coverage and critical illness insurance.
Bankers Life Insurance credentialing has also partnered with Humana to provide vision and dental plans to their clients. They sell their plans with assistance from a network of over 5000 insurance agents based in over 320 offices throughout America.
As we mentioned, Banker’s life has over 1.4 million policyholders. Practitioners who want to tap into its client base need to get in-network with the credentialing process.
So let’s discuss the process of Bankers Life Insurance Provider Credentialing
1. Getting Your Information in Order
As we mentioned before, Bankers Life insurance credentialing requires a lot of information and documents from the practitioner. They are:
- Licensure Information
- NPI Number
- Resume
- Proof of Malpractice Insurance
- Taxonomy Code
- Proof of Liability Insurance from Landlord (Applicable on if you are renting)
- Credentialing Paperwork
2. Fill Out Your CAQH
You will find many companies who use the Council of Affordable Quality Healthcare for the purpose of credentialing. Before filling out the CAQH form, you are required to hold an authentic resume with no gaps in employment. The application is supposed to be completed online via the CAQH hub.
The entire process can be extremely confusing to follow, but we at DENmaar assist you till the end.
3. Contact provider Relations
Once you have gone through the CAQH process, you are now afforded the liberty of choosing which insurance panel you want to be on. The insurance companies you choose may vary in the department of reimbursement rates, provider friendliness, payment speeds, etc.
Some companies may have their own sets of rules and requirements to apply. Now here you might face an issue of rejection, or not being accepted because the panel is full.
In such cases, you can do the following to build relationships with networks to gain access for future openings:
- Evening and Weekend Availability
- Experience with special populations
- Crisis services
- Handicap accessible facilities
- Being located in an underserved area
- Multilingual fluency
- Having an in-network referral source.
4. Submit Application
Once you have taken care of the documentation and decided on which insurance panel to join, it’s time to submit the application and wait. The entire process of getting paneled is relatively swift, culminating within 9-10 hours.
All you have to do now is a follow-up. You have to keep tabs on the status of your application. Chances are it might expire while still in the process if taken too long, and you don’t want to start again. The insurance companies have to be notified every time you submit a document to ensure it has reached them.
5. Review after Approval
Once you have received approval, it is still not an appropriate time to celebrate. Do the following to be on the safer side.
- Review your contract carefully before signing
- Keep a file with the agreement and any addendums ready for future reference.
- Learn more about the insurance provider’s portal on its official website.
- Collect a list of phone numbers for the claims department, pre-authorization department, and provider relations.
Being a Bankers Life in-network provider can be a very long and tedious process. The entire process requires at least 90 – 120 days to be completed and approved. There is a lot of paperwork, which makes the whole process quite frustrating for medical practitioners who want to accept clients with medical insurance.
Bankers Life’s network is extensive and harbors other insurance companies as well. You can get Meritain insurance credentialing, Coventry insurance credentialing services, etc. with the help of Bankers Life. That is where the professional assistance of DENmaar comes into play. With the help of our credentialing experts, we can walk you through the entire process without complications and hassle so that you can work on other core areas of your medical practice.

Top Insurance Companies to Be Credentialed With
What are the top insurance companies to be credentialed with?
It wasn’t long ago when practitioners considered credentialing to optional. You could start your own practice and derive profits from it without ever caring for credentialing. Plus, insurance companies weren’t even allowing certain medical practices like mental health clinics a place on their panels.
Fast forward to modern time, and things are not what they were just a couple of years ago. Credentialing has become crucial for medical practices to survive in an increasingly volatile and competitive industry.
Most American citizens today are covered by an insurance plan provided by some company or the other. If a budding practitioner fails to get credentialed with the insurance companies, then he will lose clients to his competitors.
Hence, having the knowledge of the top insurance credentialing companies is essential in a practitioner being able to thrive in the industry.
So let’s look at some of the top insurance companies to be credentialed within the USA.
So, there are a few ways to determine which top insurance companies in the USA are the biggest in terms of a client base. Their popularity can be due to the following factors:
- Companies Goodwill
- Lives Covered
- Company revenue
- Accessibility etc.
Based on the above factors, we were able to list down the following behemoths. If you are a provider looking to get credentialed, you might want to get in touch with them.
1) United Health Group
Our first name on the list is ranked 3rd on the 2019 fortune 500 lists. United Health Group is a for-profit healthcare company based in Minnesota. As of 2019, it is one of the largest healthcare insurance companies in the world with total revenue of $226 billion, along with 115 million customers. It is divided into four divisions that together provide health benefit plans and services for large national employers, to individuals age 50 and older, to serve state programs that care for the economically disadvantaged, and medically underserved.
2) Anthem
Anthem INC is also one of the largest providers of health insurance in the United States. As of 2019, the company has over 40 million customers under its belt. It is one of the largest for-profit healthcare companies in the Blue Cross Blue Shield Association. Today it operates as Empire blue cross blue shield in the state of New York and as Anthem Blue Cross Blue Shield in 10 other states.
3) Aetna
Aetna is recognized as one of the leading providers of health insurance in the United States. Aetna continues to grow stronger, with millions of users enjoying its medical plan. Hence many physicians and medical practitioners want to become participants in the Aetna healthcare network. The company’s extensive network includes over 22.1 million medical members, 12.7 million dental members, 13.1 million pharmacy benefits management members, 690,000 primary care doctors, 1,200,000 healthcare professionals, and 5700 hospitals.
4) Humana
Humana Inc is a health insurance company based in Kentucky, Louisiana. Over the years, it is responsible for amassing over 13 million Americans into its healthcare program. With revenue of $41.3 billion, Humana was ranked 56 on the Fortune 500 list.
Now, Humana credentials and re-credentials all licensed independent practitioners including physicians, facilities and non-physicians who fall within its scope and authority.
5) Cigna
Cigna is a popular American health service organization based in suburban Bloomfield, Connecticut, and Philadelphia, Pennsylvania. Their insurance subsidiaries are major providers of mental, dental, accident, and life insurance to American citizens.
Cigna is known to provide Medicare and Medicaid programs to an individual in the US and some international markets. Hence many physicians and medical practitioners want to become participants in the Cigna healthcare network. To become a participant, however, healthcare services need to apply for Cigna Insurance Provider Credentialing.
According to Market Share, US News and World Report rated the following top insurance companies to be the most popular in the US.
- United Health
- Kaiser Foundation
- WellPoint INC.
- Aetna
- Human
- Independent Blue Cross Group
- Highmark
- Cigna
- Blue Shield of California
How Denmaar Can Help you Get On these Panels
Getting on insurance panels has never been as crucial as it has been today. With many American citizens now covered under an insurance program, it would be foolish not to get credentialed with an insurance company. However, credentialing has also become a challenge because most panels are almost full and are not taking in new providers.
Denmaar knows the credentialing world from top to bottom. We have assisted many practitioners, both group and private through the entire credentialing process and continue to do so till date. We are the insurance credentialing experts you need to crack the overwhelming process of credentialing for the best of your merits. At Denmaar we do the heavy lifting, so you can concentrate on tending to your clients.

Insurance Credentialing and Contracting-Their Merits
When it comes to insurance credentialing and Contracting, you have to understand that they are two sides of the same coin. Both need to seamlessly go hand in hand for an individual or group practice to get on insurance panels.
In this article, we’ll try to simplify the concepts of both Insurance Contracting and credentialing and find out how the two concepts intertwine with each other.
Insurance Credentialing
Credentialing is a process providers need to mandatorily undertake if they seek to serve clients covered by the federal insurance program. The applying provider needs first to verify his/her professional records to get credentialed.
This includes NPI, CAQH, professional licenses, diplomas, certifications, attestations, references, etc. All of these documents are essential to verify the accuracy and reputation of the concerned provider.
The same process applies if the Individual provider is applying for privileges in a group practice such as hospitals and surgery centers. They will be asked to submit a completed application which would be later sent to the credentialing entities for verification.
They will request the provider’s professional documents which may include National Data Bank records, credit card records, and criminal background searches.
They will also indulge in what is called primary source verification, which basically means verifying the source of the provider’s diplomas and educational certificates. There is no way to avoid this as hospitals are mandatorily required to check the above-mentioned documents to protect their patients from bad actors.
The Entire Credentialing process can be summed up as follows:
- Getting Information in Order
- Filling out the CAQH form
- Contacting Provider Relations
- Submit Application
- Reviewing Contract after Approval
As you can see, Insurance credentialing is a lengthy process. It is advised to seek help from third-party service providers like Denmaar to efficiently carry out the overwhelming process. The entire Insurance Credentialing and Contracting process culminates with the approval of the contract by the insurance company.
Contracting
If credentialing was the process of gathering and submitting information, contracting is the process of submitting the information and obtaining credentialing approval. This is where the provider finally obtains participation on an insurance panel. This means he/she can now take in clients that are covered by the health insurance coverage of that particular company. We often see providers enroll in these plans, only never to renew them again.
It is almost as if they forget that their application with a said insurance panel comes with an expiration date. A lot of time may pass by, and insurers may not review your contract, thus failing to reflect on the provider’s reimbursement rates. This spells a recipe for disaster as it can lead to thousands of dollars lost and payments interrupted.
Denmaar’s Insurance Credentialing and Contracting for Providers
Although time-consuming, there is a reason why credentialing requires such a high level of scrutiny. The affordable care act has raised the standards of such scrutiny to reduce fraud and abuse when it comes to Medicare and Medicaid enrollment.
The same applies to the contract. It is essential to be aware of the information contained in the contract of approval. Attention needs to be paid on when the period of credentialing may expire, to apply for re-credentialing quickly.
Denmaar is a mhBilling company that helps providers with both credentialing and re-credentialing. We offer a fully automated system to our clients that keep them updated in real-time with updates regarding their application. At Denmaar we are not just concerned with verifying your forms. We also ensure you are always in touch with your process to ensure your credentialing process is as smooth as possible.
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