Benefits of Telehealth Technology for Hospitals
We know how important Telehealth technology has been in transforming health care. We know of the benefits it offers to both Patients and Providers alike. Some of which are as follows
- • Improved Access to Healthcare
- • Cutting Wait Time
- • Making Health care affordable
Individuals are already taking full advantage of this revolutionary technology. They have mobile apps installed in their smartphones, and wearables on their wrist or shoulders to track their fitness. We know of the benefits that patients can have with telehealth. However, what are the benefits of telehealth on hospitals, clinics and other healthcare organizations.
In this article, we look at some of the benefits that hospitals and other healthcare organizations can enjoy by using Telehealth technology.
The many uses of Telehealth Technology on Healthcare Institutes and Organizations
Increased Revenue
Access to healthcare, for many American even today, is extremely challenging. Factors like transportation, distance to a nearby clinic etc. all play an important role in being hurdles for the proper access of healthcare. This can be even more inconvenient in cases of senior citizens or people with disabilities.
These individuals can barely make it to a clinic or hospital for proper care. However, with the help of telehealth technology, doctors and other practitioners can still schedule appointment and consult them live via a videoconferencing or live video tool. So, these individuals, who would normally have never become a part of client base, can now become your most valuable clients, thanks to Telehealth.
The same rationale applies to people who don’t have access to healthcare due to them residing in rural or remote regions. They too can be catered to with the help of telehealth technology.
Greater Visibility
It is widely estimated that most people prefer telehealth over physical visits. According to a study done by American Well, it was found that over 65 percent of patients want to see their doctors over video.
The rendering of virtual visits, mHealth apps, and remote patient monitoring solutions, a healthcare organization can attract positive media attention. Positive media attention, then eventually leads to new clients.
Reducing Readmissions
Telehealth technology like RPM solutions can help keep tabs on patients who are considered high-risk. With the help of real-time patient data being provided by this technology, care teams can act immediately before the patient’s condition worsens.
Hospitals are always seeking reduced readmission rates, more satisfied customers and avoiding penalties for subpar healthcare. A robust telehealth technology can help you accomplish that.
Increasing Productivity
Hospitals and Healthcare institutes are busy places. As such doctors and nurses have a lot on their plate, and are constantly on their toes. Telehealth, by imbuing efficiency into the overall functioning of a hospital helps in boosting the productivity of their staff.
Telehealth helps patients schedule their own appointments, which means this burden is alleviated from the shoulders of the staff. Mobile communication also enables staff to collaborate effectively with each other. With so many mundane tasks taken care of, the staff can focus better on their patients.
Better training
The science of medicine undergoes perpetual evolution. As such, people who practice medicine need to be constantly educated and informed of the developments in the world of healthcare. However, this can be very expensive. Some training programs charge exorbitantly high registration fees.
Thankfully, video conferencing technology today can help physicians attend training sessions remotely from the comfort of their own abode, without spending a ton of money. Virtual reality training solutions are also becoming very popular nowadays. They allow physicians to observe recorded surgeries from multiple angles and undergo simulation that offer hands-on experience to learn new techniques and procedures.
DENmaar’s TeleHealth Services
At DENmaar, our telehealth solution offers both patients and providers with a communication technology that allows the access and management of health care services from homes of patients or the practices of doctors. This tele-conferencing feature allows practitioners to attend to their patients, on their computer screens, where-in they can consult and serve their clients without having to make them wait in their clinics or making them transit long distances.
All you have to do to access our feature, whether you are a provider or patient, is to sign up to our app and avail our telepsych feature.
Learn More
Providing Telehealth in Nursing Homes during the COVID-19 Pandemic
So, what are the challenges facing telehealth in nursing homes?
Our older generation is more vulnerable to the novel coronavirus crisis. The stats and figures coming out from many severely affected regions around the planet have made it crystal clear. The symptoms are extremely dire in our elder community. This means nursing homes and other old-age care facilities are also facing significant risks.
Nursing homes are already taking precautionary measures like banning visits, canceling recreational activities, etc. to ensure the elders in their care are safe from this deadly virus. However, this may cause further problems. Isolating the elders from the outside world and canceling their recreational activities can take a heavy toll on their mental health.
Thankfully, psychologists and behavioral practitioners are considered essential workers and can render their services via an array of telehealth technology at their disposal. Medicare and Medicaid services are already allowing psychologists and other behavioral practitioners to use video conferencing tools such as Skype, Zoom, etc. to provide care to our elder community.
Now getting Telehealth to work in such facilities can be extremely challenging. Many clients do not have their own personal devices. Plus, a psychologist also needs to seek cooperation from nursing home staff who are already exhausted due to the ongoing crisis.
There are certain tips and methods that can be employed, to make sure care is provided to the elderly in the confines of their nursing homes or institutes. In this article, we will be exploring some of those tips.
So without much further ado, let’s look at a few tips that can make the Telehealth process run smoothly for nursing home staff and residents alike.
Tips for Smooth Functioning of Telehealth Process
Establish an Onsite Telehealth Liaison
Assign one staff member from the nursing home with the task of setting up and transferring telehealth devices from one client to another. Make him in charge of making sure everybody gets their time on the device. While executing this task, the staff member should ensure that all infection control protocols are being followed diligently.
Contact Staff
Reach out to your point of contact in the Tele-health facility, and collaborate with them to establish a comprehensive telehealth service plan. Check whether the facility has an appropriate device to deploy telehealth services, or whether you would be required to provide it to them. Find out whether they already have a telehealth program being used in association with other medical providers, and ask whether you can jump on-board with them.
Be Flexible with Your Schedule
Practitioners who render telehealth services daily are bound to be exhausted or overburdened by sessions. Conducting sessions across multiple platforms in one day may seem reasonable to neuter the stress of rendering care. Catering to six patients over a period of three hours is more efficient than catering to 10 in an 8-hour shift. This will allow reprieve for both the practitioner as well as the telehealth liaison. So it is wise to consider lesser sessions per site.
Educate the Staff
The nursing staff is present in nursing home facilities to take care of the daily needs of their elderly residents. As such they may not be well versed with understanding mental health needs. So it becomes the responsibility of a practitioner to inform and educate the nurses on the essential nature of mental health care. Explain to them how loneliness, anxiety, fear of the virus can lead to complications of mental health in their residents. Make sure you appreciate them for upholding the fundamental principles of telehealth technology as you need to build an amicable relationship with them. This is all necessary for the telehealth process to work effectively.
Think on Your Feet
We can assume that most residents of nursing homes do not have their own personal devices. This makes rendering of telehealth services all the more challenging. Therefore it is essential for practitioners to think on their feet to ensure these barriers are surpassed without a problem. If the facility you are working with does not possess such technology, then go ahead and provide them one yourself. For residents that do have their own telephonic devices, simply note down their number and connect with them directly via any teleconferencing tool like Skype and Zoom.
Inform the Site about Medicare’s Telemedicine Facility Fee
Medicare administrative personnel have lifted requirements to bill an originating facility fee for conducting telehealth sessions. The facility is now allowed to bill facility fees for the duration of the ongoing public health emergency. So the originating facility is now eligible for payments of originating site facility fee, which is independently billable under Medicare Part B.
The fee can easily cover payment of an hourly rate employee, who can be used to deploy and manage telehealth services in such institutions. Inform the sites of this benefit, and it will make your job of getting telehealth care available in such facilities a tad bit easier.
Funding
You can always consider funding a telehealth program in such facilities by applying for finance for technology and telehealth devices under the CARES ACT. Nursing facilities are already eligible for funding under this act, so why not exploit it for the greater good.
The Future of Telehealth Nursing amidst a Pandemic
As you can see, being more engaging and understanding of the regulations around telehealth in nursing facilities can make the implementation of telehealth easier in LTC sites.
As the crisis reaches its zenith, the need for telehealth only becomes more and more prevalent. We have to assume that the threat of this pandemic won’t be over soon. Therefore reliance on telehealth technology might very well become a norm.
As a psychologist or mental health practitioner, you should do everything in your power to ensure the elderly get the care they need pertaining to mental health. The above tips ensure you do just that.
DENmaar’s TeleHealth Services
At DENmaar, our telehealth solution offers both patients and providers with a communication technology that allows the access and management of health care services from homes of patients or the practices of doctors. This teleconferencing feature allows practitioners to attend to their patients, on their computer screens, where-in they can consult and serve their clients without having to make them wait in their clinics or making them transit long distances.
All you have to do to access our feature, whether you are a provider or patient, is to sign up to our app and avail our telepsych feature.
Learn More