Mental health claims billing is straight forward, except when it is not. With our claims system and support first time clean claims rate is in the high 90 percent.
We work closely with staff and providers to ensure carve outs and third-party administrator scenarios are identified and handled correctly.
Our RCM system provides real time eligibility and benefits information enabling users to verify active coverage prior to a session. Rejections and denials create in system Tickets for users to see issues where new patient insurance is required, COB requirements, deductible situations for collection and provider par issues.