Every behavioral health practice wants to grow. But growth becomes frustrating when cash flow slows, claims sit unresolved, and providers spend more time worrying about insurance than caring for patients.
Most billing companies promise great service.
Few share their performance.
At DENmaar, we believe your billing partner should be measured by results—not promises.
Here are the metrics we focus on every day:
- 96.63% Clean Claim Rate
- 2.36% Rejection Rate
- 0.53% Denial Rate
- Only 6.7% of claims over 30 days
These aren’t just statistics. They directly impact your practice’s financial health.
Are Your Claims Being Accepted the First Time?
Every rejected claim creates more work.
Your staff has to investigate the issue, make corrections, resubmit the claim, and wait even longer for payment. That delay affects cash flow and increases administrative costs.
A 96.63% clean claim rate means the overwhelming majority of claims are accepted the first time they are submitted.
That’s where reimbursement should begin—not with rework.
Organizations looking to improve first-pass claim acceptance should evaluate both their behavioral health billing services and the technology supporting their revenue cycle.
Denials Should Be the Exception, Not the Rule
Denied claims are far more expensive than rejected claims.
They often require appeals, medical record reviews, additional documentation, or provider involvement.
Our current denial rate is 0.53%.
That allows our team to spend less time fighting preventable denials and more time ensuring your practice gets paid.
This is why Claims Copilot and proactive revenue cycle management play such an important role in identifying claim issues before they become denials.
Aging Accounts Receivable Shouldn’t Be Growing Every Month
One of the biggest frustrations we hear from practices is:
“We know we’re working hard, but where is the money?”
When claims age past 30 days, someone should be actively working them—not waiting.
Today, only 6.7% of the claims we manage are over 30 days old.
That reflects a disciplined revenue cycle process focused on identifying issues early and resolving them quickly.
Your EHR Should Help You Collect Revenue
Most EHR systems focus on documentation.
Most billing companies focus on claims.
Very few are designed to improve both.
At DENmaar, we’ve built a platform where documentation, billing, claim management, provider workflows, and revenue cycle operations work together through our behavioral health EHR software.
We’re also investing in intelligent tools that help providers complete AI Notes for Behavioral Health faster while giving billing teams better information to submit clean claims.
Results Matter More Than Features
Anyone can advertise scheduling, telehealth, or AI notes.
The better question is:
- Are your claims getting paid?
- Is your cash flow improving?
- Is your billing partner reducing your administrative burden?
- Are your providers becoming more productive?
Those are the outcomes that determine whether a practice grows.
A Different Standard
We believe your billing partner should be transparent about performance.
If your current billing company can’t tell you their clean claim rate, rejection rate, denial rate, or aging accounts receivable metrics, it may be time to ask why.
Your practice deserves more than software.
It deserves a partner committed to improving both clinical productivity and financial performance.
Learn more about how DENmaar’s behavioral health billing services combine technology, revenue cycle management, and operational expertise to improve reimbursement performance.